Privacy notice

Your job search conversation

What you type into the job assistant and the search it produces, so we can show and refine results.

Lawful basis

Legitimate interests (providing the service you asked for).

Kept for

30 days, then deleted.

Please don't type personal details such as your health or contact information into the chat.

Email alerts and news

Your email address, optional first name, the search you want alerts for, and a record of your consent (what you agreed to and when).

Lawful basis

Consent.

Kept for

Until you unsubscribe; after that we keep only your email address and the date, so we never email you again by mistake.

Applying for a job

If you apply through our form for a job an employer posted with us, we send your name, email, optional phone number, message and optional CV to that employer by email, and email you a confirmation. Once it reaches them, the employer is responsible for your details under their own privacy policy. We don't keep your CV or message: we keep only your name, email, the job and the date, so we can stop duplicate applications and count how many applications each job gets.

Lawful basis

Steps you ask us to take before a possible contract (sending your application), and legitimate interests (preventing duplicates and misuse).

Kept for

30 days, then deleted. Your CV isn't stored at all.

Job seeker accounts (optional)

If you create an account, we keep your email address, when you signed up and last signed in, and the jobs you save. Your account page also shows your job alert and the applications you've sent through our form. We sign you in with one-use links sent to your email, and a cookie keeps you signed in for up to 90 days. Recently viewed jobs are kept only in your browser.

Lawful basis

Contract (providing the account you asked for).

Kept for

Until you delete your account from your account page, or automatically after 2 years without signing in. While you have an account, we keep your application history so you can see it; otherwise it's deleted after 30 days.

Advertising enquiries

The contact details you give us, used only to reply.

Lawful basis

Legitimate interests.

Kept for

Up to 24 months.

Employer reviews

If you write a review, you sign in with Google and we receive your Google account ID, verified email address and name. We store these with your review so we can check it's genuine, stop duplicates and tell you when it's published. Your review is shown anonymously or with your first name and initial — your choice. We never show your email or share your identity with the employer.

Lawful basis

Legitimate interests (keeping reviews genuine and useful).

Kept for

While your review is on the site, then 12 months. Ask us to delete your review and account details at any time.

Employers we invite

If your organisation advertises social care jobs, we may create a free profile from those public adverts and, if we find a work contact (for example on your website), email that contact once — with at most one follow-up — to invite you to claim it. We keep the contact's name, work email or phone, where we found it and whether you replied or opted out.

Lawful basis

Legitimate interests (telling employers about their free profile). Every email lets you opt out with one click, and we then never email that address again.

Kept for

Until you claim the profile, or 24 months after our last email; opt-outs are kept so we don't contact you again.

Verified employer profiles

The name, job title, work email and optional phone number of the person who verifies a profile, the profile details they add, and billing records (Stripe customer and subscription references — we never see or store card numbers). The work email is shown on the profile as the recruitment contact and used for renewal notices and monthly reports.

Lawful basis

Contract (providing the verified profile you pay for).

Kept for

While the profile is verified, then up to 6 years for billing records, as tax law requires.

Your location (optional)

To show jobs near you. If you tap “Use my location”, or have already allowed location for this site, your browser shares your position and we send rounded coordinates to postcodes.io to find your nearest town. We keep only the town name, in your own browser — never your coordinates. Our hosting provider may also give us an approximate town based on your internet connection; we use it only to suggest nearby jobs and don't store it. You can change or clear your town at any time.

Usage statistics

Counts of searches and clicks, without names, emails or cookies, so we can improve the service. We also keep daily totals of views and clicks on employer profiles, job pages and sponsored jobs, which we send to those employers and advertisers as monthly reports. These are totals only — they never say who viewed or clicked.

Kept for

Search and click records up to 13 months; daily totals up to 25 months.